Once you’ve completed your order, we will send you an order confirmation email. Please also check your junk & spam emails. if not received otherwise please contact info@fifty9ine.com and we will resend your confirmation email

We dispatch all orders within 1-2 business days after receiving a payment, unless we do not have the item in stock.

Delivery time after the item is dispatched takes 3-4 working days. Express delivery 1-2 workings days.

Yes, it is possible if the order hasn’t yet reached the final stage. In this case, please contact us at info@fifty9ine.com as soon as possible. We may still be able to change or cancel it.

We accept major credit cards, Visa, Mastercard.

All prices are inclusive of TAXES/VAT. For international customers additional charges may be added when the goods arrive at customs. These charges are nothing to do with Fifty9ine as a company, please contact customs for more information.

Please, make sure you filled all the required information correctly and try again. If the payment still doesn’t go through, please try an alternative payment method or contact your card provider, if any further help is needed please contact us at info@fifty9ine.com

We assure you that your credit card information is safe when you're ordering from Fifty9ine. We do not collect any banking information. All payments are safe and processed by audited financial institutions.

Refunds are issued via the original payment method and will normally appear within 10 business days.

Keep your jewellery away from chemicals such as perfume and chlorine, store them in a cool dry place avoiding tangling or scratching, avoid wearing jewellery in the bath, shower or swimming pool. Avoid using dip polish or abrasive jewellery cleaners, if you need to clean your jewellery, only use a soft, dry, lint-free cloth. If you have any further questions, please do contact us at info@fifty9ine.com.