If you are not completely satisfied with your order, you can return it to us for a full refund or an exchange within 14 days, providing the goods are returned unworn and in their original packaging. 

Unfortunately for hygiene reasons we cannot exchange or refund earrings unless they are faulty. 

This does not affect your statutory rights.

If item is faulty, then delivery charges will be reimbursed along with refund or exchange.

It is advisable to send the item by Recorded Delivery for your own records. Once item is received at fifty9ine we will e-mail within 5 working days of receipt.

If item is unsuitable, delivery charges for return of item will not be reimbursed. You can download and print a returns form (can we link the click it  collect plus account) Simply fill it in an pop it in your return, add our returns label and send back to us. 

For returns details or if you have any queries regarding delivery and returns, please contact our customer service team, info@fifty9ine.com